One connected foundation for

supply chain and logistics.

Bring procurement, trading, inventory, warehousing, transportation and distribution into a coordinated operating model—with a ready enterprise foundation configured around your sector, business rules and scale.

Retail & Store Networks

Multi-location operations

Trading Houses

Multi-party commerce

Import & Export

Cross-border coordination

Warehousing & 3PL

Storage and fulfilment

Transport & Distribution

Movement and delivery

AN ENTERPRISE FOUNDATION THAT ADAPTS

Enterprise-ready capabilities. Your operating model, your way.

Our supply chain foundation brings together reusable enterprise capabilities across procurement, inventory, warehousing, transportation and distribution. It is designed to support different business models and operating approaches—not prescribe a single process or require every organization to start from scratch.

Use the capabilities that fit your priorities, configure supported policies and workflows, connect the systems and partners already in your ecosystem, and extend the scope as your operations evolve. The target model is defined with you, based on business needs, technical fit and agreed delivery scope.

Configurable Operating Rules

Shape supported approval paths, purchasing rules, replenishment thresholds, service levels and exception handling around your policies.

Connected Transaction Flows

Coordinate orders, receipts, inventory movements, shipments, invoices and returns across the lifecycle.

Multi-Entity Operations

Support the structures and views needed across companies, business units, stores, warehouses, regions and distribution nodes.

Exceptions & Decisions

Surface shortages, delays, mismatches, ageing stock and service exceptions for timely, accountable resolution.

Open Integration Approach

Connect ERP, commerce, warehouse, transport, finance, partner platforms and devices through validated interfaces.

Operational Intelligence

Build decision-ready views for stock, fulfilment, supplier performance, logistics cost, risk and working capital.

SUPPLY CHAIN SECTOR COVERAGE

Capabilities shaped for different business models.

The same enterprise foundation can support different operating patterns. Capabilities are selected, configured and integrated based on sector needs, business complexity and implementation scope.

01 · Retail & Store Networks

Retailers, retail chains and omnichannel businesses

Coordinate stock and fulfilment across central functions, regional distribution centres, stores and online channels.

  • Item master and assortment governance
  • Store and distribution-centre replenishment
  • Purchase orders, goods receipt and supplier returns
  • Inter-store transfers and stock adjustments
  • Promotion-related allocation workflows
  • Online fulfilment, click-and-collect and returns where integrated
  • Store availability, shrinkage and stock-ageing visibility
02 · Trading Houses & Distributors
Wholesale traders, distributors and multi-brand businesses

Manage buy-sell operations where availability, landed cost, supplier terms, customer commitments and margins must align.

  • Supplier and customer trading terms
  • Purchase-to-sales order linkage
  • Multi-warehouse stock and allocation
  • Batch, serial or lot tracking where required
  • Price lists, discounts and margin visibility
  • Backorders, substitutions and partial fulfilment
  • Returns, claims, credit notes and discrepancy workflows

03 · Import & Export

Cross-border commerce and international sourcing

Connect purchasing, shipment milestones, landed cost and receiving across suppliers, forwarders, customs agents and destination operations.

  • Import purchase and shipment tracking
  • Supplier documents and shipment milestones
  • Freight, insurance, duties and landed-cost allocation
  • Currency-aware transaction and cost visibility
  • Customs and trade-document coordination workflows
  • Port, container and delivery milestones where data is available
  • Export fulfilment and proof-of-delivery coordination

04 · Retail Groups & Consumer Brands

Multi-brand, multi-company and multi-location operations

Provide consistent controls while allowing regional or brand-level differences in sourcing, pricing and fulfilment.

  • Shared item and supplier standards with governed local variations
  • Regional buying and central procurement options
  • Store opening, closure and stock-transfer workflows
  • Central or local replenishment policies
  • Channel-specific fulfilment and returns rules
  • Consolidated reporting across brands, entities and locations
  • Role-based views for head office, region and store teams

05 · Manufacturing Supply Networks

Manufacturers, assemblers and component ecosystems

Coordinate inbound materials, supplier commitments, production supply and outbound finished goods alongside manufacturing systems.

  • Material purchasing and supplier scheduling workflows
  • Inventory by site, location and status
  • Material availability and shortage escalation
  • Inter-site transfers and subcontractor coordination
  • Finished-goods staging and dispatch
  • Supplier quality and non-conformance workflows where in scope
  • ERP, planning and shop-floor integrations as required
06 · Healthcare, Food & Regulated Goods
Products requiring traceability and handling controls

Configure additional control points where expiry, batch, temperature, provenance or regulated documentation matter.

  • Batch, lot, serial and expiry visibility where required
  • FEFO/FIFO handling policies where appropriate
  • Recall and affected-stock identification workflows
  • Cold-chain event capture through connected systems
  • Document and certificate tracking
  • Quarantine, inspection and release-status workflows
  • Audit trails and exception escalation
END-TO-END SUPPLY CHAIN

From source and purchase to fulfilment and settlement.

Design a connected process across the lifecycle. Each step can be adopted in phases and integrated with existing systems where needed.

1

Plan & Forecast

2

Source & Procure

3

Receive & Inspect

4

Store & Control Stock

5

Pick, Pack & Dispatch

6

Deliver, Return & Settle

LOGISTICS COVERAGE

Logistics is more than moving goods.

Coordinate physical movement, facilities, service commitments, documents, cost and exceptions across first mile, middle mile and last mile.

1. Inbound & Supplier Logistics

Track goods arriving from suppliers, factories or ports.

  • Receiving windows and appointments
  • Expected-receipt workflows where supported
  • Shortage and damage capture
  • Supplier delivery performance

2. Warehousing & Fulfilment

Coordinate stock placement, picking and order preparation.

  • Warehouse and bin/location visibility
  • Put-away, replenishment and picking tasks
  • Packing, staging and dispatch
  • Cycle counts and reconciliation

3. Transportation Management

Coordinate loads, carriers, routes and delivery commitments.

  • Shipment and load planning workflows
  • Carrier allocation and rate references
  • Route and stop coordination
  • Milestones, delays and proof of delivery

4. Fleet & Vehicle Operations

Manage operational readiness and fleet-related tasks.

  • Vehicle, driver and document records
  • Maintenance and inspection schedules
  • Fuel, utilisation and cost capture
  • Telematics integration when available

5. Distribution & Last Mile

Support hubs, delivery territories and customer handover.

  • Territory and delivery-window rules
  • Delivery assignment and status updates
  • Failed delivery and reattempt handling
  • Returns and reverse logistics

6. Freight Forwarding & Trade Lanes

Track cross-border shipment coordination and documents.

  • Air, sea, road and multimodal milestones
  • Container and consignment references
  • Freight charges and accessorial costs
  • Document and agent coordination

7. 3PL & Contract Logistics

Support providers serving multiple customers.

  • Customer, contract and service-level references
  • Customer-specific handling workflows
  • Activity, storage and service-charge capture
  • Operational and billing reconciliation

8. Visibility, Exceptions & Cost

Provide a shared view of service, exceptions and performance.

  • Shipment status and milestone dashboards
  • Delay, damage and shortage queues
  • Cost per shipment, route or order where data permits
  • Carrier and service-level performance
DEVICE COVERAGE

Designed for the real clinical environment

Integration can bring device events and results into approved workflows, reducing manual re-entry where technical and clinical validation permits. Connectivity is assessed device-by-device; protocol support does not mean every device is plug-and-play.

Trade & Customs

Cross-border obligations

Support workflows for trade documents, customs milestones, restricted-party screening integrations and exception escalation where required.

Product & Traceability

Product-specific controls

Configure batch, lot, serial, expiry, provenance, certificates, inspection and recall-related workflows where relevant to the goods handled.

Storage & Handling

Operational safeguards

Support quarantine, quality release, temperature-excursion handling and evidence capture for regulated, food, pharmaceutical or sensitive products.

Data & Governance

Accountability and audit

Apply role-based access, approval records, retention rules and traceable changes according to the organization’s obligations and policies.

A configurable compliance control layer

Map obligations to responsible owners, operational controls, required documents, evidence, deadlines, exceptions and reports. Versioned and effective-dated rules can be assessed and released through an approved change process.

  • Country, customer, product and trade-lane applicability
  • Policy-to-control mapping and accountable ownership
  • Evidence capture, review checkpoints and audit history
  • Rule updates, exceptions and compliance reporting

Designed for change—not a blanket compliance claim

Actual obligations depend on the jurisdictions, products, parties and activities involved. Regulatory interpretation, screening providers, customs interfaces and certification requirements are confirmed during solution design with the customer and appropriate specialists. The foundation supports compliance workflows; it does not automatically certify a business as compliant.

THIRD-PARTY INTEGRATION & IOT

Connect the operational ecosystem—from enterprise platforms to the physical supply chain.

Extend visibility beyond a single application by connecting enterprise systems, external partners and suitable devices. Integration patterns are selected according to data ownership, interface availability, latency, security and the operational decisions the data needs to support.

Enterprise Applications

ERP, finance, procurement, POS, e-commerce, order management, WMS, TMS, manufacturing and planning systems, based on validated interfaces.

Third-Party & Partner Networks

Supplier portals, carriers, freight forwarders, 3PLs, customs brokers, marketplaces and customer systems through supported APIs, EDI or file-based exchange.

IoT, RFID & Telematics

Barcode and RFID events, GPS tracking, vehicle telematics, connected scales, temperature and humidity sensors, and equipment telemetry where supported.

Event & Milestone Capture

Bring shipment updates, vehicle location, gate events, warehouse scans and sensor alerts into operational workflows when source data is available.

Exceptions & Response

Use validated events to raise alerts for delays, temperature excursions, route deviations, stock discrepancies or equipment issues, with defined ownership and escalation.

Secure, Governed Data Exchange

Plan identity, permissions, interface monitoring, retry and error handling, data quality, timestamps and auditability as part of the integration design.

AI / ML FOR SUPPLY CHAIN & LOGISTICS

Turn operational data into earlier signals and better decisions.

AI and machine learning can extend the enterprise foundation by identifying patterns across orders, inventory, suppliers, shipments, warehouses and connected devices. The right use cases depend on data quality, available history, operational constraints and the decisions teams need to improve. Insights can support people and workflows—not replace accountable operational judgment.

Demand & Inventory Intelligence

Improve visibility into changing demand and stock risk across locations and product groups.

  • Demand forecasting and trend detection
  • Stockout, overstock and ageing-stock risk signals
  • Replenishment recommendations with business-rule constraints

Supplier & Procurement Insights

Identify supply risks and purchasing opportunities earlier.

  • Supplier lead-time and service-level pattern analysis
  • Late-delivery and supply disruption indicators
  • Spend classification and purchasing anomaly detection

Logistics & ETA Prediction

Use available shipment, route and event data to improve operational planning.

  • Estimated arrival and delay-risk prediction
  • Route, carrier and delivery-performance analysis
  • Exception prioritization for dispatch and service teams

Warehouse & Fulfilment Optimization

Help teams identify bottlenecks and make better use of operational capacity.

  • Workload and throughput pattern analysis
  • Picking, staging and dispatch bottleneck signals
  • Capacity and labour planning support

IoT-Based Risk Detection

Convert suitable device and sensor events into actionable alerts.

  • Temperature or humidity excursion detection
  • Unusual vehicle, asset or equipment patterns
  • Event correlation with shipment and inventory records

Decision Support & AI Assistants

Make operational information easier to interpret and act on.

  • Natural-language questions over approved operational data
  • Summaries of delays, shortages and supplier exceptions
  • Suggested next steps with links to source records

Human-governed and explainable

Recommendations can be routed through defined roles, thresholds and approvals. Teams can review the signals, inspect source data and record decisions. High-impact actions—such as changing purchasing commitments, releasing regulated stock or rerouting shipments—remain subject to configured policy and human oversight.

Introduced where value can be demonstrated

Start with a focused use case and measurable baseline, validate data quality, test model performance, and monitor results after deployment. Forecasting and prediction quality will depend on the data available and must be evaluated for each operating environment. AI features are scoped and integrated based on discovery, not assumed to be enabled for every implementation.

ORGANIZATIONAL BENEFITS

What AI / ML can help improve

Better availability

Anticipate demand and inventory risk earlier.

Lower avoidable cost

Identify excess stock, inefficient movement and preventable exceptions.

More reliable service

Highlight likely delays and help teams prioritize response.

Faster decisions

Bring key patterns and operational context into one decision workflow.

Human-governed and explainable

Recommendations can be routed through defined roles, thresholds and approvals. Teams can review the signals, inspect source data and record decisions. High-impact actions—such as changing purchasing commitments, releasing regulated stock or rerouting shipments—remain subject to configured policy and human oversight.

Introduced where value can be demonstrated

Start with a focused use case and measurable baseline, validate data quality, test model performance, and monitor results after deployment. Forecasting and prediction quality will depend on the data available and must be evaluated for each operating environment. AI features are scoped and integrated based on discovery, not assumed to be enabled for every implementation.

COMMON FOUNDATION · TAILORED SOLUTION

Sector-specific configuration, with integration needs made explicit.

We do not present every advanced capability as standard. The delivery scope is agreed after discovery, data review and integration assessment.

What can be configured

  • Company, business-unit, store, warehouse and distribution structures
  • Approval policies, purchasing limits and supplier onboarding steps
  • Replenishment thresholds, allocation rules and service levels
  • Item attributes, units of measure, lots and expiry controls
  • Returns, claims, discrepancy and exception workflows
  • Roles, dashboards, notifications and operational reports
  • Regional variations and effective-dated business rules

What we validate during solution design

  • ERP, POS, e-commerce, WMS, TMS and accounting integrations
  • Carrier, freight forwarder, customs and supplier data connections
  • Barcode, RFID, GPS, telematics and IoT device requirements
  • Advanced forecasting, optimisation and route-planning needs
  • Local trade, tax, customs, product and data obligations, plus compliance control design
  • Third-party integration, IoT / telematics device and event-processing requirements
  • AI / ML use cases, data readiness, model validation and ongoing monitoring
  • Data migration, master-data quality and reporting definitions
  • Security, resilience, rollout sequencing and change adoption
IMPLEMENTATION APPROACH

Start with operational priorities. Expand with confidence.

Discover & Map

Understand entities, product flows, service commitments, pain points, systems and measurable priorities.

Configure & Integrate

Define the target process, configure agreed workflows and connect systems required for the first release.

Roll Out & Improve

Deploy in manageable phases, monitor adoption and performance, and extend the foundation as needs evolve.

Build a supply chain that fits your business—not the other way around.

Identify the right starting scope across procurement, inventory, fulfilment, transportation and distribution, then shape a practical enterprise roadmap.