1. Who we are

We are Oglacs Software Private Limited. Our website is https://oglacs.com/. For privacy questions or requests, contact us at info@oglacs.com and include “Privacy Request” in the subject line.

2. Information we may collect

Depending on how you interact with our website, we may collect the following categories of information:

• Contact and enquiry information: your name, business email address, telephone number, organization, job title, and information you include in a message or enquiry.
• Recruitment information: information you choose to provide when contacting us about employment or submitting an application, such as your CV or résumé, work history, qualifications, and contact details.
• Technical and usage information: information a browser or device may provide when accessing a website, such as IP address, browser type, operating system, device information, pages viewed, referring page, and date or time of access.
• Cookie and preference information: information collected through cookies or similar technologies, depending on the tools enabled on our website and your browser settings.
• Business correspondence: information contained in communications you send to us and our responses.

Please do not send passwords, payment-card details, government identity numbers, sensitive personal information, or confidential third-party information through a general website form or email unless we have specifically requested it through an appropriate, secure process.

3. How we use information

We may use information for purposes such as:

• Responding to enquiries, requests, and messages.
• Communicating about our services, proposals, events, or business relationships.
• Assessing and responding to recruitment enquiries or applications.
• Operating, maintaining, troubleshooting, and improving our website.
• Understanding website usage and performance where analytics tools are enabled.
• Protecting our website, systems, personnel, and business against fraud, misuse, and security incidents.
• Meeting legal obligations, resolving disputes, and establishing or defending legal claims.
• Carrying out another purpose explained to you when information is collected, or otherwise permitted by applicable law.

We will not use personal information for a materially different purpose without an appropriate basis or notice where required by law.

4. Legal basis and consent

Where applicable law requires a legal basis for processing, we process personal information on a basis permitted by that law. Depending on the circumstances, this may include your consent, steps taken at your request, performance of a contract, compliance with a legal obligation, or our legitimate business interests where those interests are not overridden by your rights.

Where consent is required, you may withdraw it by contacting us. Withdrawal does not affect processing that took place before withdrawal, and we may need to retain or process certain information where the law permits or requires it.

5. Cookies and similar technologies

Our website may use essential cookies or similar technologies needed for basic operation and security. If analytics, personalization, advertising, or other non-essential technologies are enabled, they may collect information about how visitors use our website.

You can manage cookies through your browser settings and, where provided, our website’s cookie preference controls. Blocking certain cookies may affect website functionality. The specific cookies and technologies used depend on the website configuration in operation at the time of your visit.

6. When we share information

We do not sell personal information as part of our ordinary website operations. We may share information where reasonably necessary with:

• Service providers: providers supporting website hosting, security, communications, analytics, recruitment, or IT operations, subject to appropriate arrangements.
• Professional advisers: legal, accounting, audit, or other advisers who need the information for their work.
• Authorities and other parties: where disclosure is required by law, legal process, or a valid governmental request, or is necessary to protect rights, safety, or security.
• Business transaction participants: in connection with a proposed or completed merger, acquisition, restructuring, or transfer of business assets, subject to applicable safeguards.
• Other recipients: where you ask us to share information or otherwise provide appropriate permission.

We expect service providers handling personal information for us to use it only for authorized purposes and to protect it appropriately.

7. International processing

Our website or service providers may process or store information in countries other than the country where you live. Where cross-border transfers are subject to legal requirements, we will take steps required by applicable law to provide an appropriate level of protection.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, handling recruitment, protecting our systems, meeting legal obligations, and resolving disputes. Retention periods depend on the type of information and the circumstances. When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.

9. Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No website, transmission method, or storage system can be guaranteed to be completely secure. Please use care when sending information over the internet.

10. Your privacy rights and choices

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; to withdraw consent; to object to or request restriction of certain processing; or to raise a complaint with a relevant authority.

To make a request, email info@oglacs.com with the subject “Privacy Request”. We may need to verify your identity and clarify the scope of your request before acting. We will respond within the period required by applicable law. Some requests may be limited by legal obligations, legitimate retention needs, or the rights of others.

If you receive optional marketing communications from us, you can ask us to stop sending them using the unsubscribe mechanism provided, where available, or by contacting us.

11. Children

Our website is intended for business and general audiences and is not designed to solicit personal information directly from children. If you believe a child has provided personal information to us through the website, please contact us so we can assess the request and take appropriate action as required by law.

12. Third-party websites and services

Our website may link to third-party websites, social networks, or services. Those services operate under their own privacy policies and practices. We are not responsible for the privacy, security, or content practices of third-party websites. Review their policies before providing information to them.

13. Changes to this policy

We may update this Privacy Policy to reflect changes in our website, business practices, technology, or legal requirements. We will post the updated version on this page and revise the “Last updated” date. Where required by law, we will provide additional notice or seek consent for material changes.

14. Contact us

For questions, concerns, or requests about this Privacy Policy or our handling of personal information, contact us using the details below.